Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Barrow-in-Furness
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Barrow-in-Furness collects, uses, and safeguards your information in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Barrow-in-Furness is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Barrow-in-Furness and the surrounding area. We act as the data controller for any personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following information:

• Personal details: Full name, date of birth, address, phone number, and email address
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary to provide safe pharmacy services
• Payment details: Billing information processed securely through our payment provider
• Consultation data: Responses to health questionnaires and pharmacist assessment records
• Technical data: IP address, browser type, and device information collected automatically when you visit our website

3. How We Use Your Data

We use your personal and health data for the following purposes:

• To assess your suitability for weight loss treatments safely and responsibly
• To process your orders and arrange delivery (typically 1 working day once approved by our pharmacist)
• To communicate with you about your treatment, orders, and any follow-up care
• To maintain accurate pharmacy records as required by GPhC regulations
• To improve our services and website experience
• To comply with our legal and regulatory obligations as a registered pharmacy

We process your health data on the basis of providing healthcare services and, where required, with your explicit consent. Your data will never be used for unsolicited marketing without your permission.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly, including secure login and checkout processes
• Analytics cookies: Help us understand visitor behaviour so we can improve our services (for example, via Google Analytics)
• Preference cookies: Remember your settings and choices to personalise your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Delivery providers: Courier services require your name and address to fulfil your order
• Payment processors: Secure third-party payment providers handle your billing information under their own privacy and security standards
• Healthcare professionals: Where clinically necessary, we may share relevant information with your GP or other healthcare providers, particularly if patient safety requires it
• Regulatory bodies: We may disclose information to the GPhC, MHRA, or law enforcement if required by law

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy guidance, or longer where required by law. Financial records are kept for 6 years. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We take the security of your personal and health data seriously. We use secure, encrypted systems to store and transmit your information and limit access to authorised staff only. In the unlikely event of a data breach, we will notify affected individuals and the Information Commissioner's Office as required by law.

8. Your Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also object to or restrict how we process your information, and request a portable copy of your data. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related enquiries within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Barrow-in-Furness
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.